![]() Doing over-the-shoulder testing of user workflows regularly would be a useful start even though it's not automated.Īpplications killing performance on clients could be caught with proper performance monitoring, though it needs to include all kinds of metrics that can slow a PC to a crawl like cpu and memory load, disk and network I/O load and pattern and so fourth - just like with server monitoring. in this case I'd look at it more like a user and usability study problem. In my opinion applications themselves should support monitoring these kinds of metrics with any standard monitoring suite including setting the default warning thresholds ^^ However, most applications don't do that I guess with a few notable exceptions like Exchange with System Center Operations Manager and so on. ![]() The internet is just one example, I'd see this being useful for in-house and other applications as well. ![]() I'd like to be able to have a script do something like this every 15 minutes to run develop a baseline and figure out what "slow" means for users. Load Internet Explorer, time the application start.The issue is that we have no instrumentation to know that it usually takes 5 seconds or 5 minutes to run through tasks that our users do every day.ĭoes anyone out there know of a free/cheap tool that would allow us to script something like this: ![]() This issue is bugging me, because it was something that we totally could have addressed proactively. but we had a very difficult time detecting it. A few months ago we had an problem where a bug in an application killed performance on many PCs. Most of our IT folks have a slightly different config due to the way we access dev & test environments, so we ended up getting a bunch of vague "the internet is slow!" complaints before fixing it. I recently became aware of a problem where we had a proxy configuration issue that resulted in slow performance for users browsing websites. ![]()
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